Exchange & Returns

This placeholder policy outlines how Orbit Society will handle exchanges and returns. Final operational details will be updated by the store owner before launch.

Exchange window

Items may be eligible for exchange within the stated window if they are unused, unworn, and returned with original packaging and proof of purchase.

Return condition

Returned items should be in their original condition. Items showing wear, alteration, damage, or missing packaging may not be accepted.

How to request support

Customers can contact Orbit Society with their order number, item details, and reason for the exchange or return request.

Final review

All exchange and return requests are reviewed after the item is received. Approved requests will be processed according to the final store policy.